it shows that the serial number is non-Genuine, we do not have any records of this serial key.11:26 AM Sumit📷Thank you for the information.After analysis, it appears that the serial number access has been shut off for the product. 'Help you with the serial number'? Do you want me to type it into the chat? It sounds like you’re having trouble with your serial number during your install.Could you please help us with the serial number? Sumit📷Hi! Thank you for contacting Adobe Genuine. If you need to share sensitive information, such as credit card number, please wait for your agent to give you steps to share it securely. You are now connected to Sumit, who is reviewing your account. My After Effects CS6, which I bought in good faith, have a receipt for, and has worked fine for years is suddenly refusing to install with a 'serial revoked' message.

For a faster resolution, please tell us how we can help you today. Today 11:18 AM We'll connect you with an agent as soon as possible. If you're new/thinking about getting creative cloud we'll be happy to share our knowledge but please don't start threads just complaining about how you don't like the service. Other rules to be made up on the fly/based on up-voting. Photoshop requests are strictly banned.Īny questions or content about any software or service included in creative cloud is allowed, but generic/beginner questions about the 'bigger' software should be asked in their specific subreddits where possible. Learn and help others so we can get the most out of our creative cloud subscriptions.įeel free to submit advice, comments on features we may have missed, or adobe are about to add, and share your cool cross-program tricks/tips/tutorials. A sub-reddit for discussions of, and help with, Adobes Creative Cloud software.

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